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(2022-12-07) Lab Notebook: OnDemand --- Bad Request from browser


This is as a Lab Notebook which describes how to solve a specific problem at a specific time. Please keep this in mind as you read and use the content. Please pay close attention to the date, version information and other details.

Bad Request in OnDemand (2022-12-07)

Some users are reporting the following error:

Screenshot of Bad Request error "Your browser sent a request that this server could not understand. Size of request header field exeeds server limit. Apache Server at Port 443

We are not exactly sure about all of the causes of this problem. It seems to be related to MSU authentication, the type of browser and if your computer switches networks.

In any case the problem is easy to fix. You can clear out your browsers cookies and/or just exit the browser and log back in.

If you are getting this problem consistantly please feel free to open a ticket with ICER and help us track down and further debug the problem.